Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Anokha Bandhan collects, uses, shares, protects or otherwise processes your personal information through Anokha Bandhan website https://anokha-bandhan.com. While you may be able to browse certain sections of the Platform without registering with us, however, you may browse all of the data by registering yourself with a valid email id. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

General

This Privacy policy relates to the use of any personal information collected by Anokha Bandhan (hereafter referred to as “अb“). अb follows standard practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information. अb is committed to protect the personal information collected by it and the Information is disclosed and/or transferred fairly and appropriately only for the necessary and appropriate purposes.

Collection and Use of Information

1. The personal information is collected and retained when the website is visited. अb collects  other relevant and necessary information such as, email address, company information, street address, telephone number, or other such information while accessing our protected information on the website. This enables अb to follow up with you and offer the best possible experience.
2. अb may use third party contractors and service providers, who may also process the data and contact you, as necessary. Such contractors and service providers are contractually bound to protect the information in the same way as we do.
3. अb uses the information fairly and lawfully for the purposes for which specific consent has been provided.
4. Any of the collected information may be used in the following ways:
   • a) To effectively respond to the requests and queries and make the experience better.
   • b) To communicate through e-mails, text messages and calls, to provide the required information.
   • c) To send periodic emails, subject to your prior approval, to update regarding our products and services and/or for promotional and marketing purposes.
   • d) To obtain the necessary third-party services, the information is shared with them, on required basis. When sharing personal information, अb ensures that the information shared is used only for the purpose of providing the service.
   • e) To help create personalised content and facilitate use of the website (for example facilitate navigation and the login process, avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates etc.)

Information Disclosure and Sharing

1. अb may disclose personal information as necessary or appropriate:
   • a) under the applicable law, including the laws outside the country of residence;
   • b) to comply with legal process;
   • c) to respond to requests from public and government authorities, including public and government authorities outside the country of residence, for national security and/or law enforcement purposes; and
   • d) to enforce the terms and conditions of अb;
2. अb may share information with governmental and legal authorities and agencies or with other relevant organisations assisting अb in fraud prevention or investigation when:
   • a) permitted or required by law;
   • b) protecting against or preventing actual or potential fraud or unauthorized transactions; or,
   • c) Investigating fraud.
3. If अb goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, personal information may be included among the assets transferred to the relevant legal third party. In such cases, an advance notice will appear on the website for 30 days.

Retention and Disposal

Personal information shall be retained only as long as the account is active or is needed to provide the necessary services and suitably disposed of thereafter. However, अb may retain and use the information, as necessary to comply with the legal obligations, resolve disputes, and enforce the agreements/contracts.

Your Rights

We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting Profile and Settings sections. You can also write to us at the contact information provided below to assist you with these requests. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict provision of our services to you for which we consider that information to be necessary.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

Contact us

You can reach our customer support team to address any of your queries or complaints related to product and services by writing to mail id: contact@anokha-bandhan.com Phone: +91 9205341809  Time: .

Queries

If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.